Refund Policy

We want you to have a pleasant experience every time you sign up for our services. If you are not satisfied with our services, let us know and we will do our best to resolve your issues. If you are still not satisfied, we will help you get your refunds quickly and easily.

General Refund Terms & Conditions:

• We offer a 7-day money-back guarantee from the date of purchase, applicable only in the case of problems with the locked features of our application (e.g., server down for 3 consecutive days or more, subject to verification and proof).

• Refunds are not issued for problems related to your streams, your Internet Service Provider (ISP), your local internet connection, or personal device configuration issues.

• We do not issue refunds if you have simply changed your mind about using our service or software after purchase. This includes purchases made after a free trial period.

• If you are unable or unwilling to cooperate with our support team to diagnose and resolve technical issues or to answer basic questions about the operation of the service, we may not be able to issue a refund.

• You will not be eligible for a refund if your account has been suspended or terminated due to a violation of our Terms of Service (please refer to the general terms and conditions provided at the time of purchase).

Refund Method:

All refunds, when granted, will be issued to the original method of payment used at the time of purchase. Processing times may vary depending on your financial institution.

Contact for Refunds & Billing:

If you have any questions, need to request a refund, or require help with payments or cancellations, please contact us at:
Email: Support@4kiptvsmarters.com